Tenant FAQs

We process rental applications on a first-come, first-qualified basis. To secure a property, you'll need to complete the application in full and submit all required fees and documentation promptly.

You must be at least 18 years old to legally sign a lease and apply for one of our rental properties.

Security deposits are refundable as long as the home is left in good condition, your lease terms are met, and there are no outstanding charges. Deductions may be made for damage, unpaid rent, or excessive cleaning needs.

All applications are submitted online through our Rentvine portal. Be sure to have your supporting documents ready—such as proof of income and a valid ID—along with the application fee.

Rent is paid securely through your Rentvine tenant portal, which is available 24/7 for easy access and convenience.

Policies vary by property, so be sure to check your lease and contact our team first. If pets are allowed, an additional deposit or monthly pet rent may apply, and breed or size restrictions could be in place.

You'll need to provide written notice before your lease ends—usually within a specific timeframe outlined in your lease agreement. Be sure to submit your notice in writing to avoid any penalties.

We handle all standard maintenance and repair needs, but tenants are responsible for any damage resulting from misuse or neglect. All requests should be submitted through your online portal so we can address them promptly.